Frequently
Asked Questions

Frequently asked questions

Do I need a referral?


No, referral is not necessary.




Can I claim on my Health Fund?


Yes, we provide HICAPS so you can claim straight away.




What type of payments are accepted?


We accept the following payment types: Cash Cheque Credit card EFTPOS Health Fund Claims Veterans Affairs Gold Card Holders Vouchers from NSW Health




Why are my dentures loose?


There are many causes for loose dentures, the most common cause is that the gums have resorbed under the denture which causes the denture to no longer fit properly. A reline is then required to improve the fit, especially in cases where patients have had teeth extracted.




Why is my partial denture loose?


The most common cause is loose clasps which can be tightened.




How long does a reline take?


A reline is a same day procedure requiring an appointment between 9.30 - 10.30am and a fitting appointment in the afternoon.




How long will my denture last?


Dentures should last between 6 to 10 years or possibly longer depending on care and maintenance with proper cleaning and relining every 2 to 5 years.




Can my denture be fixed?


In most cases dentures can be fixed. In most cases partial dentures can be added to, to replace extracted teeth.




How should I clean my denture?


To clean your dentue use a soft toothbrush and warm soapy water. Denture cleaning tablets/products can also be used. Do not use toothpaste.